The questions we get asked most, answered up front — no surprises after you buy.
Every order ships within 1–2 business days of payment. (Replace with your actual handling time if it's different.)
Cards ship in a top-loader and penny sleeve inside a bubble mailer or box, comics are bagged and boarded, and toys/die-cast are bubble-wrapped and boxed. Higher-value items get extra protection and, where appropriate, tracked/signature service.
Yes — every shipment includes a tracking number, sent to the email or marketplace account you ordered with.
Currently U.S. only. (Update this if/when you start shipping internationally, and note any extra cost or customs disclaimer.)
Contact us within 3 days of delivery with photos of the issue. We'll make it right — a replacement, partial refund, or full refund, depending on the situation.
Returns are accepted within 14 days of delivery for a refund, minus original shipping, as long as the item comes back in the same condition it was sent. (Adjust the return window and terms to match your actual policy.)
Yes, on most listings — the offer button is right next to the price on any Buy It Now item.
PayPal — including credit and debit cards through PayPal's guest checkout, so you don't need a PayPal account of your own to pay with a card.
Every item is inspected in hand and given an honest condition note — flaws included. Graded items show the grading company and grade (PSA, BGS, SGC, CGC) exactly as certified; anything not professionally graded is marked "Ungraded" with our own description of its condition. See our full Condition & Grading Guide for what each term and grade actually means.
Yes. Every item is sourced personally and inspected before it's ever listed — we don't sell anything we haven't verified ourselves.
Still have a question? Get in touch — we answer real questions from real people, fast.
